Small Business Managed IT Services: Basics and Importance

Posted By : Aubrey Mead , on Apr, 2016

 

Many small businesses that use any kind of information technology usually rely on a managed services provider to ensure that their technology is working efficiently. If your small business is looking into hiring one of these services, here are a few basic facts on services they offer and why this is important for running a successful business.

What Are Managed IT Services?

For those who are unaware of what these companies actually provide, they take care of any and all maintenance, monitoring, and problem-solving related to the technology that your business uses. Allowing a professional company to handle these issues allows you to focus on the day-to-day operations of your business without, having to worry about potential IT issues.

Most small business managed IT services will offer a variety of packages to cover the specific areas of IT you wish them to manage. The more basic services usually begin with simply monitoring your computer systems and networks to notify you when problems arise, though not necessarily fix the problem. Some of the more comprehensive packages will allow you to have your IT management company not only recognize potential problems, but also fix them for you. They will also apply various updates and security patches to your computer networks, handle data management and ensure that your system and its servers are backed up and stored for recovery purposes.

Obviously, the more you want your Small business managed IT services to handle, the more it’s going to cost you. The great part about working with these companies is that they will analyze your business’s technology in order to give you a professional recommendation on which services are right for you. This ensures that you are getting the most cost-efficient plan.

Why Do I Need a Managed IT Service?

The reason many small businesses are relying on managed IT services is because technology and computer systems are constantly evolving, and in need of maintenance and support on a daily basis. This may not be true for all small businesses, but the type of support a quality managed IT service will provide is certainly something that may unburden a business of having to maintain equipment and resolve pesky IT issues. A great example would be if your business’s sales records are wiped out because of a computer virus. Unless this data is backed up and stored separately, this data will be lost for good, causing all sorts of problems for your business. Using a professionally managed IT service will ensure that this data is safely and securely stored to allow you to recover it quickly and easily. There are certainly other scenarios where having a managed IT service will save your business time and money, and if you aren’t taking advantage of their services it’s unquestionably something you should look into.

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