If you are in the market for a new Ford you only have one option; visit a Ford dealer. If you buy your new car and now you want it serviced, all of a sudden you have multiple options; you can opt for dealership service or any one of a number of independent mechanics. When it comes to Ford service in Wheeling, any independent will try to win your business citing lower price and convenience. Fortunately, the dealer that you purchased your new Ford from has ways to ensure that you will return for service.
There is no hiding the fact that the service department of any dealer is an important profit center. When customers first buy their new car, dealers work hard to provide an environment that will prevent customers from defecting to independents for service and repair. This normally starts off very strong but as time goes by and the new car warranty has expired, customer loyalty often wanes.
What can a dealer do?
As your car ages, can your dealers’ service department continue to compete against independent mechanics? The truth is a resounding yes; there are numerous advantages of staying with your dealer for Ford service in Wheeling. The service department has a lot going for it; they can provide a level of service that is simply not available elsewhere.
- When you have your car serviced by the dealer you know that they will use high-quality OEM parts. OEM parts were made expressly for your car; they have not been rebuilt or made to satisfy the needs of multiple vehicles.
- The technicians that work on your car have been factory trained; they are experts when it comes to servicing specific models, this level of expertise is simply not available elsewhere.
- Your dealer has the best facilities possible; they have the latest tools and diagnostic apparatus.
When your dealer offers Ford service in Wheeling he is representing the Ford Motor Company and as such must meet the very high customer-service standards that are expected of all Ford dealerships.
Arlington Heights Ford is very proud of the Ford service in Wheeling that they offer. Their qualified technicians provide exceptional service at a reasonable price and they do it in a timely manner.
